Last revised: 2026.07.01
TL;DR Summary
Franklin Group Companies is committed to making its websites, online services, social media pages, communications channels, and other digital content accessible and usable for all visitors.
This Accessibility Statement applies only to the presentation and functionality of the Company’s websites and digital services. It does not address apartment features, physical property accessibility, housing accommodations, reasonable modifications, or community-specific accessibility matters.
We strive to improve digital accessibility by following generally recognized accessibility standards, including the Web Content Accessibility Guidelines, where reasonably achievable.
We welcome feedback from users who encounter difficulty accessing website content, functionality, documents, forms, images, video, audio, navigation, or other digital features.
If you experience an accessibility barrier on our Sites or Services, please contact us so we can review the issue and make reasonable efforts to provide the information or functionality in an accessible manner.
Accessibility Introduction and Scope
Franklin Group Companies, LLC, and its affiliates and subsidiaries (collectively, “Franklin Group Companies,” the “Company,” “we,” “us,” or “our”) operate the website located at https://fgcompanies.com/ and related websites, online services, social media pages, communications channels, and other digital services that link to this Accessibility Statement (collectively, the “Sites” and “Services”).
This Accessibility Statement explains our commitment to digital accessibility for the Sites and Services. It is intended to coordinate with our Terms & Conditions and Privacy Policy, which together govern your access to and use of the Sites and Services.
This Accessibility Statement is limited to website presentation, digital content, and online functionality. It does not apply to apartment homes, community amenities, leasing offices, parking areas, physical premises, property design, property operations, housing applications, tenant selection, affordable housing requirements, reasonable accommodations, reasonable modifications, service animals, assistance animals, or any other housing-related accessibility matter. Those matters may be governed by separate leases, applications, community policies, tenant selection plans, affordable housing program documents, fair housing laws, disability laws, landlord-tenant laws, or other applicable legal requirements.
Commitment to Digital Accessibility
The Company is committed to making the Sites and Services accessible to the widest reasonable audience, including individuals who use assistive technologies such as screen readers, screen magnifiers, voice recognition software, keyboard navigation, alternative input devices, captioning tools, or other accessibility-related technologies.
We are continually working to improve the user experience and to identify, prevent, and address accessibility barriers in our digital content and website functionality. Because websites, browsers, assistive technologies, third-party platforms, and digital content change over time, accessibility is an ongoing effort rather than a one-time project.
Accessibility Standards
We strive to follow generally recognized digital accessibility standards and best practices, including the Web Content Accessibility Guidelines (“WCAG”), where reasonably achievable and appropriate for the Sites and Services.
These guidelines are designed to make digital content more perceivable, operable, understandable, and robust for users with a wide range of abilities and technologies.
While we aim to improve accessibility across our Sites and Services, we do not represent or warrant that every page, file, feature, third-party integration, document, or item of content will be fully accessible at all times or compatible with every assistive technology, browser, device, operating system, or user setting.
Website Features and Digital Content
Our accessibility efforts may include reviewing or improving website structure, navigation, headings, text alternatives, color contrast, keyboard access, focus indicators, form labels, link text, error messaging, document formatting, media alternatives, and compatibility with commonly used assistive technologies.
Some content may be provided in formats such as PDF, image, video, audio, embedded maps, virtual tours, third-party widgets, external platforms, or downloadable files. We make reasonable efforts to improve the accessibility of such content where it is within our control. In some cases, accessibility may depend on third-party systems, browser settings, user devices, assistive technologies, or content provided by others.
Third-Party Content and Services
The Sites and Services may include links to, content from, or functionality provided by third parties, including social media platforms, map providers, advertising networks, analytics providers, embedded media services, application or resident portals, form providers, payment providers, scheduling tools, chat tools, and other vendors.
We do not control all third-party websites, platforms, tools, or content, and we are not responsible for the accessibility, accuracy, availability, security, privacy practices, or policies of third-party sites or services. If you access a third-party site or service, you do so subject to that third party’s terms, policies, and accessibility practices.
No Apartment or Physical Property Accessibility Terms
This Accessibility Statement is specific to the digital presentation and functionality of the Sites and Services.
Nothing in this Accessibility Statement is intended to describe, limit, expand, replace, or determine the accessibility of any apartment home, building, leasing office, amenity, common area, parking area, physical route, property feature, or community service.
Nothing in this Accessibility Statement is intended to replace, modify, limit, or supersede any rights or obligations under applicable fair housing laws, disability laws, landlord-tenant laws, building codes, affordable housing program requirements, leases, applications, tenant selection plans, community policies, or other property-specific or legally required documents.
Requests or questions involving housing-related accessibility, disability-related accommodations, reasonable modifications, assistance animals, service animals, application procedures, tenancy, leasing, or physical property access should be directed through the applicable community, property management contact, lease process, application process, or legally required procedure.
Feedback and Assistance
We welcome feedback about the accessibility of the Sites and Services. If you experience difficulty accessing any website content, digital functionality, online form, document, image, video, audio, navigation feature, or other online service, please contact us and describe the issue.
To help us respond effectively, please include the webpage, feature, document, or content involved; the nature of the accessibility issue; the assistive technology, browser, device, or operating system you were using, if relevant; and your preferred contact information.
We will make reasonable efforts to review accessibility feedback, respond where appropriate, and provide the requested information or functionality in an accessible manner where reasonably practicable and within our control.
Compatibility and Technical Limitations
The accessibility of the Sites and Services may depend on many factors, including browser type, browser version, device type, operating system, assistive technology, user settings, internet connection, third-party platforms, and content formats.
We do not guarantee that the Sites or Services will be compatible with every browser, device, operating system, assistive technology, or user configuration. Some accessibility issues may result from technology, content, or services outside of our control.
Changes to This Accessibility Statement
We may update this Accessibility Statement from time to time. Changes are effective when posted unless a different effective date is stated. Your continued use of the Sites or Services after changes are posted means you accept the updated Accessibility Statement.
We encourage you to review this Accessibility Statement periodically.
Contact Us
If you have questions, requests, or concerns about website accessibility or this Accessibility Statement, you may contact Franklin Group Companies at info@fgcompanies.com or 757.965.6200.
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